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Eligibility:
You must be at least 18 years old to use this app. Accounts belonging to users under 18 will be removed immediately.
Information We Collect:
We collect information you provide such as your name, email address, phone number, profile content, photos, approximate location, device information, IP address, and usage data. Phone numbers and email addresses are required for account registration and are used for account verification, security purposes, and communication. For paid services, we also collect payment information including billing details, transaction IDs, and payment method data. Sensitive data like your name, email, phone number, and password are stored in hashed or encrypted form to enhance security and protect your privacy in the event of a breach. This information is used only to provide the services of the Saddle app.
Location Data:
Your location is stored as an approximate value within half a mile of your real position. This data is encrypted and is never shown to other users in exact form.
Use of Information:
We use your information to operate and improve Saddle, including support for advertisements and monetization features such as boosting profiles, processing payments, preventing fraud, and providing customer support. We do not sell your data. Aggregate, anonymous data may be used to improve features and design. Usage patterns may be analyzed to detect suspicious activity or policy violations.
Payment Data:
When you make purchases, we collect and store transaction details, payment method information, and billing addresses. Payment processing is handled by third-party providers who have their own privacy policies. We retain payment records for accounting, tax compliance, and dispute resolution purposes.
Monetization:
All revenue from paid features (such as profile boosts, premium subscriptions) is retained by the platform. Revenue may be shared with partners or affiliates in the future, and users will be clearly informed during any transaction if revenue-sharing arrangements apply.
Account Deletion:
When an account is deleted, it is removed from public view immediately. However, chat data may be retained for up to 30 days strictly for moderation and abuse prevention. Payment records and transaction data may be retained longer as required by law, tax regulations, and for dispute resolution.
Usage Monitoring:
We monitor usage patterns to detect policy violations, spam, abuse, fraud, and other harmful activities. This may include analyzing messages, profile content, behavioral patterns, and payment activities.
Bans and Moderation:
Shadowbans do not exist. If an account is banned or IP-banned, the account and related data may remain accessible to moderators for abuse prevention. Reverification may be required for accounts deemed suspicious; this is not a punishment, but a security safeguard.
Data Security:
We use commercially reasonable measures to secure your data, including encryption and strict access controls. However, no digital system can be guaranteed 100% secure.
Security Breach Disclaimer:
In the event of a breach, we will notify affected users in accordance with applicable laws. While we take strong security measures, we recommend that you only upload content you are comfortable being seen online, as no system is completely immune to attack. We are not liable for damages unless caused by gross negligence or intentional misconduct.
Cookies:
We use minimal cookies only for authentication and user session management. We do not track your behavior for advertising or analytics purposes.
Children's Privacy:
We do not knowingly collect data from anyone under 18. If you believe a minor is using our service, please contact us immediately for removal.
Changes to This Policy:
This Privacy Policy may be updated over time. You will be notified via the app or email when material changes are made.
Eligibility:
You must be at least 18 years old to use this app. By registering, you confirm that you meet this age requirement. We reserve the right to terminate accounts that violate this policy.
Account Responsibility:
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Sharing your account is prohibited. You must provide accurate information including a valid email address and phone number, and keep your profile information current.
Acceptable Use Policy:
You agree not to use the service for any illegal, harmful, or abusive purposes. Prohibited activities include but are not limited to: harassment, spam, impersonation, sharing explicit content without consent, promoting violence, attempting to defraud other users, or any activity that violates local, state, or federal laws.
Location and Privacy:
We collect your approximate location (within half a mile) to help match users. This data is encrypted and is never shared in exact form with other users or third parties.
Use of Personal Data:
We do not sell or rent your personal data. It is only used to provide core functionality of the app, optimize our features, and enhance user experience. Data may be used in anonymized, aggregate form for analysis.
User Content and Conduct:
You are solely responsible for the content you upload. Do not post illegal, abusive, explicit, or copyrighted material. We reserve the right to remove content and suspend or terminate accounts that violate these terms.
Verification and Messaging:
Certain features, including messaging, may require account verification. You agree to provide accurate and appropriate content for this process. If an account is flagged as suspicious, we may request reverification. This is not a punishment but a protective measure against abuse or malicious behavior.
Paid Services, Billing, and Refunds:
We offer premium features including profile boosts and subscriptions. All payments are processed through secure third-party providers. Charges are non-refundable except where required by law or in cases of technical error on our part. Subscription services will auto-renew unless canceled.
Chargebacks and Payment Disputes:
Unauthorized chargebacks may result in immediate account suspension pending investigation. If you have a legitimate payment concern, please contact our support team first. Fraudulent chargebacks or repeated disputes may result in permanent account termination and potential legal action.
Monetization and Revenue Sharing:
All revenue from paid features is currently retained by the platform. If revenue-sharing arrangements with content creators or influencers are introduced, users will be clearly informed of terms during transactions.
Account Deletion and Data Retention:
When an account is deleted, it is removed from the app immediately. However, chat data may be retained for 30 days strictly for moderation and safety review. Payment records, transaction data, and legal compliance information may be retained longer as required by law. This helps ensure the platform remains safe and respectful.
Intellectual Property:
You retain ownership of content you upload but grant us a license to use, modify, and display it within the service. You must not upload copyrighted material without permission. We reserve the right to remove infringing content and terminate accounts of repeat offenders.
Bans and Moderation:
Shadowbans are not used. If a user is banned or IP-banned, their account remains in our system for moderation and evidence logging. Warnings may be issued for violations, and reverification may be requested if needed for user safety.
Limitation of Liability:
To the fullest extent permitted by law, Saddle's liability is limited to the amount paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Security Disclaimer:
While we implement standard security measures, no online service is entirely secure. In the event of a breach, we will notify affected users as legally required. We are not liable for losses except in cases of gross negligence or willful misconduct.
Content Sharing Warning:
Please only upload content (including images and personal details) that you are comfortable with being visible to others online. Although we take security seriously, we cannot guarantee complete protection against breaches.
Termination of Service:
We reserve the right to suspend or terminate your account at any time, with or without notice, for any violation of these terms or for any reason deemed appropriate to protect the integrity of our platform. Upon termination, your right to use the service ceases immediately.
Modifications:
We may revise these Terms and Conditions at any time. Material changes will be notified through the app or by email. Continued use of the app constitutes acceptance of any updates.
Offline and In-Person Interactions:
Saddle is not responsible for any offline or in-person interactions between users. You are solely responsible for your conduct and safety in all interactions, both online and offline. If you experience inappropriate behavior, you may report other users at any time by visiting their profile.
Contact:
For questions or concerns about these Terms and Conditions, contact us at support@saddle.love or https://discord.gg/Sm6R9XDwrP.
Privacy Policy
You must be at least 18 years old to use this app. Accounts belonging to users under 18 will be removed immediately.
We collect information you provide such as your name, email address, phone number, profile content, photos, approximate location, device information, IP address, and usage data. Phone numbers and email addresses are required for account registration and are used for account verification, security purposes, and communication. For paid services, we also collect payment information including billing details, transaction IDs, and payment method data. Sensitive data like your name, email, phone number, and password are stored in hashed or encrypted form to enhance security and protect your privacy in the event of a breach. This information is used only to provide the services of the Saddle app.
Your location is stored as an approximate value within half a mile of your real position. This data is encrypted and is never shown to other users in exact form.
We use your information to operate and improve Saddle, including support for advertisements and monetization features such as boosting profiles, processing payments, preventing fraud, and providing customer support. We do not sell your data. Aggregate, anonymous data may be used to improve features and design. Usage patterns may be analyzed to detect suspicious activity or policy violations.
When you make purchases, we collect and store transaction details, payment method information, and billing addresses. Payment processing is handled by third-party providers who have their own privacy policies. We retain payment records for accounting, tax compliance, and dispute resolution purposes.
All revenue from paid features (such as profile boosts, premium subscriptions) is retained by the platform. Revenue may be shared with partners or affiliates in the future, and users will be clearly informed during any transaction if revenue-sharing arrangements apply.
When an account is deleted, it is removed from public view immediately. However, chat data may be retained for up to 30 days strictly for moderation and abuse prevention. Payment records and transaction data may be retained longer as required by law, tax regulations, and for dispute resolution.
We monitor usage patterns to detect policy violations, spam, abuse, fraud, and other harmful activities. This may include analyzing messages, profile content, behavioral patterns, and payment activities.
Shadowbans do not exist. If an account is banned or IP-banned, the account and related data may remain accessible to moderators for abuse prevention. Reverification may be required for accounts deemed suspicious; this is not a punishment, but a security safeguard.
We use commercially reasonable measures to secure your data, including encryption and strict access controls. However, no digital system can be guaranteed 100% secure.
In the event of a breach, we will notify affected users in accordance with applicable laws. While we take strong security measures, we recommend that you only upload content you are comfortable being seen online, as no system is completely immune to attack. We are not liable for damages unless caused by gross negligence or intentional misconduct.
We use minimal cookies only for authentication and user session management. We do not track your behavior for advertising or analytics purposes.
We do not knowingly collect data from anyone under 18. If you believe a minor is using our service, please contact us immediately for removal.
This Privacy Policy may be updated over time. You will be notified via the app or email when material changes are made.
Terms & Conditions
By using this dating app, you agree to the following terms and conditions.
You must be at least 18 years old to use this app. By registering, you confirm that you meet this age requirement. We reserve the right to terminate accounts that violate this policy.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Sharing your account is prohibited. You must provide accurate information including a valid email address and phone number, and keep your profile information current.
You agree not to use the service for any illegal, harmful, or abusive purposes. Prohibited activities include but are not limited to: harassment, spam, impersonation, sharing explicit content without consent, promoting violence, attempting to defraud other users, or any activity that violates local, state, or federal laws.
We collect your approximate location (within half a mile) to help match users. This data is encrypted and is never shared in exact form with other users or third parties.
We do not sell or rent your personal data. It is only used to provide core functionality of the app, optimize our features, and enhance user experience. Data may be used in anonymized, aggregate form for analysis.
You are solely responsible for the content you upload. Do not post illegal, abusive, explicit, or copyrighted material. We reserve the right to remove content and suspend or terminate accounts that violate these terms.
Certain features, including messaging, may require account verification. You agree to provide accurate and appropriate content for this process. If an account is flagged as suspicious, we may request reverification. This is not a punishment but a protective measure against abuse or malicious behavior.
We offer premium features including profile boosts and subscriptions. All payments are processed through secure third-party providers. Charges are non-refundable except where required by law or in cases of technical error on our part. Subscription services will auto-renew unless canceled.
Unauthorized chargebacks may result in immediate account suspension pending investigation. If you have a legitimate payment concern, please contact our support team first. Fraudulent chargebacks or repeated disputes may result in permanent account termination and potential legal action.
All revenue from paid features is currently retained by the platform. If revenue-sharing arrangements with content creators or influencers are introduced, users will be clearly informed of terms during transactions.
When an account is deleted, it is removed from the app immediately. However, chat data may be retained for 30 days strictly for moderation and safety review. Payment records, transaction data, and legal compliance information may be retained longer as required by law. This helps ensure the platform remains safe and respectful.
You retain ownership of content you upload but grant us a license to use, modify, and display it within the service. You must not upload copyrighted material without permission. We reserve the right to remove infringing content and terminate accounts of repeat offenders.
Shadowbans are not used. If a user is banned or IP-banned, their account remains in our system for moderation and evidence logging. Warnings may be issued for violations, and reverification may be requested if needed for user safety.
To the fullest extent permitted by law, Saddle's liability is limited to the amount paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
While we implement standard security measures, no online service is entirely secure. In the event of a breach, we will notify affected users as legally required. We are not liable for losses except in cases of gross negligence or willful misconduct.
Please only upload content (including images and personal details) that you are comfortable with being visible to others online. Although we take security seriously, we cannot guarantee complete protection against breaches.
We reserve the right to suspend or terminate your account at any time, with or without notice, for any violation of these terms or for any reason deemed appropriate to protect the integrity of our platform. Upon termination, your right to use the service ceases immediately.
We may revise these Terms and Conditions at any time. Material changes will be notified through the app or by email. Continued use of the app constitutes acceptance of any updates.
Saddle is not responsible for any offline or in-person interactions between users. You are solely responsible for your conduct and safety in all interactions, both online and offline. If you experience inappropriate behavior, you may report other users at any time by visiting their profile.
For questions or concerns about these Terms and Conditions, contact us at support@saddle.love or https://discord.gg/Sm6R9XDwrP.
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